Privacy policy

Last updated: February 17, 2026

joint-craft-supplies operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). joint-craft-supplies is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Management of Personal Information

We ensure that all officers and employees comply with the Act on the Protection of Personal Information of Japan and other applicable regulations.
 Internal policies are maintained to ensure appropriate handling, prevention of leakage, loss, or damage, and overall protection of personal information.

 

2. Collection and Use of Personal Information

We collect personal information lawfully and fairly, within the scope necessary to achieve the purposes below.

(1) Customer Information

  • Providing information about our products and services

  • Customer support and after-sales service

  • Product improvement, research, and development

  • Campaigns and promotional activities

  • Responding to inquiries

  • Announcing exhibitions and seminars

  • Personalized recommendations based on purchase history

  • Related operational purposes

(2) Business Partner Information

  • Business communication and meetings

  • Execution of contractual work and related operations

(3) Employee / Officer Information

  • Human-resources and payroll administration

  • Safety and health management

  • Other legally required operations

(4) Job Applicant Information

  • Recruitment selection, post-employment personnel management, and related processes

We will not use collected information in any way that encourages or induces unlawful or improper acts.

 

3. Provision to Third Parties and Outsourcing

We will not provide personal data to third parties without prior consent, except as permitted by law.
 When outsourcing operations that involve personal data, we supervise contractors appropriately to ensure secure handling.

 

4. Security Measures

Souhiro Co., Ltd. implements technical, organizational, and physical security controls to prevent unauthorized access, loss, destruction, falsification, or leakage of personal data.
 For inquiries regarding these measures, please contact the email address listed in Section 7.

 

5. Continuous Improvement

We review and improve this Privacy Policy and internal systems as needed to maintain effective protection of personal information.

 

6. Access to and Correction of Personal Data

Upon receiving requests for disclosure, correction, addition, deletion, or suspension of use/provision of retained personal data, we will respond appropriately in accordance with applicable laws.
 Please contact us through the email provided in Section 7 for detailed procedures.

 

7. Inquiries

For inquiries regarding the handling of personal information or this Privacy Policy, please contact:
 Email: p-policy@joint-craft-supplies.com
 Responses will be provided within a reasonable timeframe (normally within two weeks, and up to 30 days in complex cases).

 

8. Use of Google Analytics

Our website uses Google Analytics to analyze site usage and improve services.
 Google may collect and process data such as your IP address via cookies issued by our website.
 This data does not contain personally identifiable information.
 For details, please refer to:

If you wish to opt out of Google Analytics, you can install the
 Google Analytics Opt-Out Add-on
 and change your browser settings.

 

9. Cookies

Our website uses cookies to enhance user experience.
 Cookies are small text files stored in your browser.
 You may disable cookies in your browser settings; however, certain site functions may become unavailable.

We also use cookies for currency conversion.
 By using our website, you consent to allow third parties to process your IP address to determine your location for currency display.
 A temporary session cookie stores your selected currency until you close your browser, ensuring price consistency while browsing.

 

10. Compliance and Governing Law

Souhiro Co., Ltd. complies with the laws and regulations of Japan regarding the handling of personal information.
 Any disputes relating to this Privacy Policy shall be governed by Japanese law and subject to the exclusive jurisdiction of Japanese courts.

Souhiro Co., Ltd.
 Store Name: Joint Craft Supplies
 Address:14-27 Nishinokyo Nagaokakyo-city Kyoto Japn
 Email: info@joint-craft-supplies.com